Dematic Operate

Open Dematic Operate and start with the live operations board. Pin the widgets you care about—throughput, aging orders, on‑hand counts, equipment health—and set thresholds so outliers surface automatically. When an alert fires, jump straight to the order timeline to see every touch along its path. Trace slowdowns back to a zone, task, or machine, assign a corrective action to a team or robot queue, and watch progress update as work completes. Capture notes, attach photos from the floor, and subscribe stakeholders so everyone stays aligned without side chats.

Plan and run fulfillment from a single workspace. Build waves by priority, service level, or carrier cutoff; choose batch, zone, or cluster strategies; then balance load across labor and automation. Pickers use mobile scanning to confirm each grab, with prompts for substitutes, lot selection, or serial capture when needed. Quality checks at pack stations prevent mis-ships, while integrated labeling and manifesting keep parcels flowing to the right dock. If a VIP order lands late, bump it to the front with one click and let the system recalc routes, labor, and dock assignments to meet the promise time.

Keep inventory healthy without spreadsheets. View on‑hand and reserved quantities across buildings and rooms, plus trends like velocity and aging. Auto-create replenishment tasks when forward pick faces dip below your rule-based mins, and accept slotting suggestions that place fast movers closer to dispatch while grouping items often bought together. Launch cycle counts by area, ABC class, or discrepancy type and reconcile differences instantly. When parts run short, offer smart substitutions, split allocation across sites, or kit components on the fly—all with a full audit trail for compliance.

Make the system yours with clicks, not code. Configure task flows, add custom fields, and define rules that set priorities, handle exceptions, or trigger notifications. Connect to ERP, TMS, marketplaces, and automation via APIs and certified adapters. Control access with roles and granular permissions, then monitor performance with dashboards that show KPIs, heat maps, and bottlenecks. Use the what‑if simulator to test process tweaks before rolling them out, and share a branded tracking page so customers can follow progress without calling support. Train new staff with embedded guides, manage changes in a sandbox, and roll updates to multiple sites using templates that keep standards tight while allowing local tweaks.